First Line Leaders


Vital Learning Leadership Series- Course Description

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The Leadership Series creates a more productive and efficient organization by developing a participative management culture. For individuals, the Supervision Series provides the opportunity to develop proficiency in leadership, management functions, supervisory skills, and interpersonal relationships. The program will improve relations between leaders and team members increasing worker and leader productivity, and reducing stress for both parties. The Vital Learning blended approach to learning combines the use of online courses and workbooks, workshops, and/or small group discussions to maximize learning potential

With the Online version of this series, individuals can take advantage of refresher and ramp-up training anytime and anywhere, supporting their goals.

The program has been used by over two million people worldwide, and has a proven track record of over 25 years of training experience.

Current Customers Include: Cardinal Health, Shaw Industries, Fred Meyer, Bombardier, Leggett and Platt, Home Federal Savings and Loan, Ambassador Steel, Dixie Iron Works, Atlantic Southeast Airlines, and IRIS USA, Inc.

Twelve Leadership Essentials Modules Include:

  • Essential Skills of Leadership
  • Essential Skills of Communicating
  • Coaching Job Skills
  • Communicating Up
  • Delegating
  • Developing Performance Goals and Standards
  • Effective Discipline
  • Improving Work Habits
  • Managing Complaints
  • Providing Performance Feedback
  • Resolving Conflicts
  • Supporting Change

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Additional Leadership Plus Modules Include:

  • Hiring Winning Talent
  • Leading Successful Projects
  • Motivating Team Members
  • Retaining Winning Talent
  • Solving Workplace Problems


  • Reduce Turnover (among both supervisory staff and the supervised)
  • Reduce Absenteeism
  • Improve employee morale
  • Improve the quality of services offered and thus customer satisfaction
  • Increase Productivity
  • Resolve Conflicts
  • Improve Communication & Promote Teamwork
  • Gain Commitment versus Compliance
  • Create a Better Work Environment
  • Improve Bottom Line

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