Surveys

Informed Decisions for a Fast-Changing World

In today’s dynamic business environment, understanding the perspectives of your teams, boards, stakeholders, and customers is essential to staying competitive. At Raleigh Consulting Group, we specialize in creating tailored surveys that provide actionable insights to help organizations navigate change, enhance performance, and foster stronger relationships.

Why Surveys Matter

Rapid Change

With industries evolving faster than ever, surveys offer a real-time pulse on critical issues.

Data-Driven Decisions

Surveys provide evidence-based insights, minimizing guesswork and maximizing impact.

Stronger Engagement

Asking for feedback builds trust and fosters a culture of transparency and inclusion.

Improved Performance

Targeted surveys help uncover barriers to success and identify opportunities for growth.

Examples of Surveys in Action

Scenario: A software company experienced tension between its development and marketing teams, leading to missed deadlines and miscommunication.
Survey: A tailored team survey identified perceptions of communication barriers and misaligned goals.
Outcome: Based on the feedback, the company implemented regular cross-departmental check-ins, streamlined workflows, and provided team-building workshops. Within six months, project timelines improved by 30%, and employee satisfaction increased.

Scenario: A non-profit’s board struggled to align on priorities, delaying important decisions.
Survey: Raleigh Consulting Group designed a board survey to assess individual members’ perspectives on mission, vision, and strategic goals.
Outcome: The survey uncovered key differences in expectations, enabling a productive discussion. The board aligned on a strategic plan and improved decision-making processes, leading to increased fundraising success.

Scenario: A retail chain noticed declining customer satisfaction scores but lacked clarity on the underlying causes.
Survey: A customer feedback survey revealed issues with product availability and long wait times at checkout.
Outcome: The company adjusted inventory practices and introduced self-checkout stations. Customer satisfaction scores rose by 15% within three months, and sales increased by 10% in the following quarter.

Scenario: A manufacturing company promoted a high-potential employee to a leadership role but noticed challenges with their team management skills.
Survey: A leadership feedback survey provided insights into the leader’s strengths and areas for growth.
Outcome: The feedback informed a personalized coaching plan, improving the leader’s communication and delegation skills. Team productivity and morale both improved significantly.

Scenario: A healthcare organization underwent a major restructuring and wanted to gauge employee morale and readiness for change.
Survey: An organizational survey assessed employees’ concerns and areas of resistance.
Outcome: Leadership used the feedback to address specific concerns, communicate the benefits of the change more effectively, and provide additional training. As a result, the transition was smoother, with higher levels of employee engagement and retention.

Our Survey Solutions

We collaborate with businesses to design and administer surveys tailored to their unique needs. Whether online, on Zoom, or in person, we ensure the process fits your organization’s style and goals.

Surveys We Offer

Team and Organizational

Board and Stakeholder

Customer Feedback

Individual and Group

How We Work

Collaborate on Design

We begin by understanding your objectives. Whether you’re gauging team morale, assessing customer satisfaction, or gathering strategic input, we craft questions to elicit meaningful feedback.

Administer Surveys

Surveys can be delivered in multiple formats:

Online
On Zoom
One-On-One
Small Groups

Analyze and Report

We compile and analyze the data, delivering clear, actionable insights in a comprehensive report.

Provide Support

Our experts present findings to your team, board, or stakeholders, helping you understand results and develop next steps. Ongoing support ensures that the insights drive meaningful change.

Benefit of Tailored Surveys

Improved Communication

Identify gaps and enhance dialogue across teams and stakeholders.

Enhanced Decision-Making

Base strategies on real data, not assumptions.

Boosted Morale

Demonstrate that feedback matters and build trust in your organization.

Proactive Change Management

Stay ahead of challenges by identifying emerging issues early.

Ready to Gain Insight?

Contact us today to learn how tailored surveys can transform your organization. Let’s uncover the data that drives better decisions and stronger performance.