Behavior Intelligence (DISC)

Uncovering Actionable Insights for Success

At Raleigh Consulting Group, we use Behavioral Intelligence assessments to help clients understand how their behaviors impact their performance, relationships, and decision-making. This knowledge empowers teams and individuals to communicate effectively, respond to challenges constructively, and align their strengths with organizational goals.

Our Behavioral Intelligence assessments delve into communication styles, work preferences, and stress responses. This approach helps clients understand how they operate and how they can adapt to work more productively with others.

How Behavioral Intelligence Assessments Make a Difference

Here are some examples of how our Behavioral Intelligence assessments have positively impacted our clients

Enhanced Communication for a Financial Services Team

A financial services firm with a diverse team experienced frequent miscommunications, particularly under tight deadlines. By assessing each team member's behavioral tendencies, we identified that certain members thrived with structured, analytical tasks, while others were more comfortable in client-facing roles. This insight enabled the team to realign their responsibilities based on individual strengths, reducing conflict and improving efficiency. Following the assessment, the team saw a 20% increase in productivity and a more collaborative culture.

Leadership Development in a Growing Technology Startup

A tech startup faced rapid growth, promoting team members into leadership roles. However, the new leaders struggled to manage their former peers, often leading to friction and mixed results. By utilizing Behavioral Intelligence assessments, we helped the company identify each leader’s unique style and how they could best support their teams. This tailored approach enabled leaders to improve team morale, and the startup’s employee retention rate improved by 15% over the following year.

Conflict Resolution in a Health Services Organization

A healthcare organization faced challenges in team cohesion, particularly between clinical staff and administration. Through Behavioral Intelligence assessments, we identified specific communication barriers and differing behavioral expectations that contributed to conflicts. Equipped with this data, we guided the team in adapting their communication styles and adjusting workflows. This intervention led to smoother interdepartmental relations, allowing staff to focus more on patient care.

Improved Customer Engagement for a Retail Company

A retail chain wanted to enhance its customer service experience. Using TTI’s behavioral intelligence assessments, we identified frontline employees with specific communication styles that were better suited to roles requiring high customer interaction. In contrast, others excelled in more behind-the-scenes operational tasks. By optimizing team placements based on behavioral insights, the company reported a 25% increase in customer satisfaction ratings within three months.

Transform Potential Into Great Performance

Completely Revitalize How You Power Your People

Tools You Can Use

TTI DISC and Drivers Assessment

Description: Measures four primary behavioral traits: Dominance, Influence, Steadiness, and Compliance. It helps individuals understand their natural and adapted communication styles. It also measures 12 key Drivers that drive behavior so you can understand what motivates you internally and how these drives influence your decisions and actions.

Example: A marketing team used DISC to optimize role alignment, placing high-D individuals in strategic roles and high-I individuals in client-facing positions to maximize strengths. The Drives, when they align with what you do, brings more performance and job satisfaction.

TTI Emotional Intelligence (EQ) Assessment

Description: Assesses emotional intelligence across five dimensions, including self-awareness and self-regulation. Higher EQ correlates with better interpersonal skills and stress management.

Example: An executive team used EQ assessments to improve collaboration, resulting in more effective conflict resolution.

TTI TriMetrix® HD Assessment

Description: A comprehensive assessment combining DISC, Motivators, Acumen Capacity, and Competencies. Offers a holistic view of an individual’s behavioral style, motivators, decision-making capacity, and skills.

Example: An engineering company used TriMetrix® HD to evaluate team members for complex project roles, resulting in a 30% increase in project efficiency by aligning roles with individuals’ full capabilities.