CONFLICT RESOLUTION

  • Conflicts between people, teams, divisions?
  • Difficulties in matrix organization?
  • Conflict within a family business?

Workplace conflicts are inevitable at some point, but they can always be resolved. Addressing conflicts promptly should be viewed as an important element in achieving organizational effectiveness and enhancing productivity.

Letting conflicts go unchecked can result in:

  • Excessive employee turnover
  • Distrust and low morale
  • Reduced productivity
  • Increased supervision overhead
  • Increased stress
  • Reduced collaboration
  • Passive/aggressive behavior
  • Damaged management credibility
  • Decreased customer satisfaction
  • Negative upward attention
  • Split alliances (factions & cliques)

Many valuable performers get in conflict based on working styles and motivators that go against their grain. Other conficts stem from clashes with executive managers or from the complex relationships within family businesses. Whatever your conflict, we can help clarify the different parties’ needs, address the underlying problem and suggest solutions that best fit the individual situation.