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Education:
MBA, University of North Carolina at Chapel Hill.
BA, Wake Forest University.
Professional Experience:
Mark has been a management consultant and executive coach for over twenty years, working with dozens of industrial companies in strategic planning, organization redesign, leadership development, and coaching.
He has led a number of organizational redesign efforts, creating team-based structures, reengineering processes, coaching managers, and training teams to make the transition. He works at all levels of the organization, from senior management to the front-line workers, creating high-engagement, high-performance organizations. His consulting work includes:
- Conducting leadership development programs.
- Facilitating strategic planning activities.
- Guiding reorganization or new plant startup design projects.
- Developing performance improvement and change management strategies.
- Training and facilitating cross-functional business and project teams.
- Coaching executives, managers and team leaders.
Books:
Mark is the author or co-author of seven books:
- The Leader’s Guide to Coaching
- Dialogues with the Executive Coach
- Enhancing Emotional Intelligence
- Managing Change with Personal Resilience
- Mastering Team Leadership
- The Team Training Handbook
- Adventures of a Self-Managing Team